The POP3, SMTP, and MAPI transport types are written to a single log file in the following locations. %temp%\OLC Logging\OLC-smtp_address-date-time.logįor example: For Outlook 2007 and earlier versions POP3, SMTP, MAPI logs The Outlook Connector version 14 log file is written to the following location: %temp%\Outlook Logging\IMAP-usernamedomainname-date-time.logįor example: IMAP-user1wingtiptoyscom-03_23_2010-12_49_31_798.log Outlook Connector v. The IMAP transport type is written to the following location: The Opmlog.log file also contains some information that is related to the Outlook Connector. Values: 1 = logging enabled, 0 = logging disabled Subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\1x.0\Outlook\Options\Mail When you enable logging, the following registry data is configured. Subkey: HKEY_CURRENT_USER\Software\Microsoft\Microsoft Office Outlook Connector Subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Mail To disable logging for Outlook Connector version 14 in Outlook 2010, configure the following registry data. Subkey: HKEY_CURRENT_USER\Software\Microsoft\Microsoft Office Outlook Connector.Subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Mail.To enable logging for Outlook Connector version 14 in Outlook 2010, configure the following registry data. Outlook Connector in Outlook 2010 Enable logging Click OK to save the setting, and then return to the main Options screen.Select the Enable mail logging (troubleshooting) check box.Microsoft Outlook 2007 and earlier versions In the Other section, select the Enable troubleshooting logging (requires restarting Outlook) check box, and then click OK.In the Outlook Options dialog box, click Advanced.
Microsoft Outlook 2019, Microsoft Outlook 2016, Microsoft Outlook 2013, Microsoft Outlook 2010, and Outlook for Office 365 To enable logging, follow the steps for your version of Outlook. If you prefer to enable the mail logging option yourself, go to the "Let me fix it myself" section.
To have us enable the mail logging option for you, go to the "Here's an easy fix" section. Microsoft cannot guarantee that these problems can be solved. These problems might require that you reinstall the operating system.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. Outlook can log the communications among Microsoft Exchange, Post Office Protocol version 3 (POP3), Simple Mail Transport Protocol (SMTP), Internet Messaging Access Protocol (IMAP), and servers. These logs can be helpful when you troubleshoot problems that affect the transfer of messages between Outlook and the email server. Microsoft Outlook supports the logging of the communications that occur between Outlook and various types of email servers.
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For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows Summary
Make sure that you know how to restore the registry if a problem occurs. Make sure that you back up the registry before you modify it. This article contains information about how to modify the registry.
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